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Refer a Friend Campaign – Terms & Conditions

  1.    General Terms and Conditions

1.1   Civil Survey Solutions Pty Ltd (ACN 126 246 339) of 1/29 Business Park Drive, Notting Hill, VIC 3168 (Civil Survey Solutions) is the promoter of the “Civil Survey Solutions Refer a Friend Promotion” (promotion).

1.2   Information on how to participate in the promotion and the reward particulars form part of these terms.

1.3   To the extent of any inconsistency between these terms and other information provided about the promotion, these terms prevail.

1.4   By submitting the name of a friend to us as part of the promotion you agree to these terms.

1.5   This promotion is valid until further notice.

1.6   This promotion and these terms are subject to change by us at any time and without notice.

1.7   Any changes to the terms will be posted on the Civil Survey Solutions website.

1.8  This promotion is not combinable with any other offer.

1.9  The Civil Survey Solutions Privacy Policy governs the terms and conditions under which we collect and use your personal information and the personal information of any friend you refer to us. By participating in the promotion you and any friend you refer to us are deemed to be aware of and to agree to the Civil Survey Solutions Privacy Policy and by supplying the name of a friend to us you indicate your agreement to this Policy.

1.10  The Privacy Policy can be viewed here: https://civilsurveysolutions.com.au/privacy-policy/

  1.    Details of the Promotion

2.1   If you have a friend who you believe may be interested in the products and services of Civil Survey Solutions you may, with the consent of your friend, provide us with the name and contact details of your friend by completing the online form available on our Website (online form).

2.2   For the purposes of these terms the expression “friend” means any person you refer to us.

2.3   There is no limit to the number of friends you may refer to us, but we may decline to accept referrals from you in our sole discretion.

2.4   When you complete the online form you must also provide us with your name and contact details.

2.5   In completing the online form and providing us with your friend‘s name and contact details you warrant to us that your friend has given you their consent to:

       (a) provide their details to us,

       (b) us making contact with them to discuss their needs and product options, and

       (c) notifying you if they purchase a new product licence from Civil Survey Solutions.

2.6  In completing the online form and providing us with your friend‘s name and contact details you also warrant to us that your friend has expressly requested that we make contact with them to discuss their needs and product options.

2.7   Subject to these terms, including the clauses dealing with conditions and eligibility criteria, if your friend purchases a new product from Civil Survey Solutions within six (6) months (reward eligibility period) of you providing us with your friend‘s name and contact details via the online form, then your friend will receive a friend’s reward.

2.8 Subject to these terms, including the clauses dealing with conditions and eligibility criteria, once your friend purchases a new product from Civil Survey Solutions, we will provide you a reward after thirty (30) days to be used on your next new product purchase. The reward is to be used within twelve (12) months (reward claiming period).

2.9   The amount of the rewards (reward and your friend’s reward) will be as specified in the online form.

2.10   We may vary the amount or type of the reward and your friend’s reward from time to time in our sole discretion and need not give you notice of any change in the reward amount or type.

2.11  The amount or type of any reward to which you are entitled is the amount specified in the online form at the time you complete that form.

  1.    Eligibility Criteria

3.1  To be eligible to participate in the promotion and receive a reward:

      (a) you must at the time you complete the online form have attained the age of 18 years.        
      (b) you must at the time you complete the online form be a current customer of Civil Survey Solutions, defined as having purchased and/or renewed at least one software licence or service in the last twelve (12)  months, and for your account to be in good standing..   

     (c) the friend you refer must not have purchased a product licence or service from Civil Survey Solutions in the last twelve (12) months. 

  1.    Conditions and other terms

4.1   We will notify you if Civil Survey Solutions provides a new product licence to a friend referred by you during the reward eligibility period.

4.2   Rewards are claimable upon your purchase of a new product from Civil Survey Solutions, exclusive of the Autodesk LT Family and exclusive of product renewals (eligible purchase), that is invoiced and paid within the reward claiming period. A reward can only be claimed once.

4.3  Rewards are available to you thirty (30) days from the date of a completed purchase of a new product by your friend.

4.4  Rewards available to you must be claimed within twelve (12) months (reward claiming period) from the date that we notify you about eligibility for your reward. We are not required to provide reminders to you of unclaimed rewards

4.5  There are no limits to the number of friends that can be referred.

4.6  Rewards are non-exchangeable, non-transferable, and cannot be redeemed for cash.

4.7  To claim a reward, you are required to notify us in writing of your intention to do so before finalising the purchase of a new product.

4.8 The reward will be applied to your next purchase of a new product (eligible purchase) and shown as a discount to the Suggested Retail Price (SRP) of the new product, exclusive of GST.

4.9   We do not have to pay a reward to you if:

       (a) you have breached these terms,

       (b) we do not have details of your eligible purchase,

       (c) your customer account is in default or unpaid at the time we are due to pay you the reward.

4.10   It is your responsibility to ensure that you provide us with correct and up to date and current contact details for you and you and for your friend.

4.11   If at any time we are of the opinion that you or your friend referred have provided false or misleading details to us, we may in our absolute discretion refuse to pay a reward and we have no obligation to provide reasons to you for our decision in this regard.

4.12  We may, in our sole and absolute discretion, at any time and from time to time determine to refuse to accept referrals of friends from you and are not required to assign any reason for our decision in that regard.

4.13  You consent to your personal information being used by Civil Survey Solutions for marketing purposes. You authorise and consent to us contacting you by email or telephone from time to time with offers, products, services or other promotions that may be suitable to you. If you prefer not to receive marketing information from us, you may opt out at any time by providing notice to us or clicking on the unsubscribe link within any email we may send you.

4.14  You agree to indemnify us and hold us harmless in respect to any and all claims, loss and damage, costs and expense incurred or suffered by us directly or indirectly related to any allegation or assertion by a friend referred by you that they did not consent to:

       (a) you providing their details to us,

       (b) us making contact with them to discuss their product needs and service options, and

       (c) us notifying you that they obtained a product licence from Civil Survey Solutions.

4.15 All rewards will be awarded per business not contact. 

4.16 In the event that we vary the details of this promotion, we may, in our sole and absolute discretion, determine to honour rewards within thirty (30) days of such variation.